Natural Elements International Store Policy

Natural Elements offers two secure payment options for our international customers. Once you have made your selection of items to purchase, and chosen a shipping option, you will be redirected to either the Authorize.net secure website to pay with Visa or MasterCard, or PayPal's secure website to pay with Visa, MasterCard, Discover, American Express or other payment options, based on your choice.

We believe this is the best option for secure, quick and easy payment. PayPal or Authorize.net also give our customers satisfaction in knowing that their transaction is secure through a Secure Socket Link and 128 bit encryption with a secure certificate.

When paying via PayPal, international customers will have the option of paying with any credit card support by PayPal for their country.

We do not store or capture Credit Cards on our website for security.

We do not rent or sell any of your personal information. We will only use your information for the purposes of processing your payment and order. All you need to do is make your payment and we will take care of your order for you.

We ship via USPS Priority Air Mail International or UPS Worldwide Expedited.
USPS does not offer surface shipping to international destinations.

Contact us for more information at info@natural-elements-online.com
We speak both English and French.

Returns will be accepted only on unopened, defective or incorrect items. You must contact us via email at info@natural-elements-online.com or call us at (702) 485-5704 before returning any item to ensure acceptance of the returned item. To be honored, this must be completed within 14 days of delivery of the item(s) purchased. You will be offered an exchange or reimbursement via your original form of payment. We will work with you to ensure satisfaction of your ordering process.

Are you looking for something in particular in the way of Hawaiian skin care products? We would be pleased to see if we can help you locate it. Please email us with your requests.

If you have any additional questions regarding our site, products, or special requests, please do not hesitate to email us at info@natural-elements-online.com.