Natural Elements Store Policy

Your computer must accept cookies to use our checkout*

Minimum purchase amount of $10

International Customer Policy

We are not a drop shipping retailer, we sell products from our stock.

Natural Elements offers secure payment through our website. Once you have selected your items for purchase and chosen a shipping option, you will be redirected to PayPal's secure website to pay with Visa, MasterCard, Discover, American Express or other payment options, based on your choice. You do not need to have a PayPal account to use this payment method.

We do not store or capture Credit Cards on our website for security.

We believe this is the best options for secure, quick and easy payment.
PayPal also gives our customers satisfaction in knowing that their transaction is secure through a Secure Socket Link and 128 bit encryption with a secure certificate. Our website is just as secure and protected when entering your personal information on our secure checkout pages at: https://www.natural-elements-online.com/cart.asp, which you can verify by the padlock icon on your browser or 'https' in the address line. We do not rent or sell any of your personal information. We will only use your information for the purposes of processing your payment and order. All you need to do is make your payment and we will take care of your order for you.

Please note that for any card you use on our PayPal payment form, PayPal's credit card processor places a $1.00 TEMPORARY charge on your account as part of the credit card authorization process.

We ship via USPS for deliveries to U.S. addresses. We have found their services to be the best for our customers. This allows us to ship to P.O. boxes in the USA.

Please contact us for more information at info@natural-elements-online.com

On our website we have a tool that can estimate the shipping cost before buying. USPS options include: Priority Mail only for U.S.
For all orders shipped to Nevada, there will be a sales tax of 8.10% added to the order total with shipping.

No returns will be accepted, all sales are final. Exchanges may be accepted on a case by case basis.

Are you looking for something in particular in the way of bath and body products? We would be pleased to see if we can help you locate it. Please email us with your requests.

If you have any additional questions regarding our site, products, or special requests, please do not hesitate to email us at: info@natural-elements-online.com

*Cookies are necessary for the proper functioning of the cart to remember the items.
When you wish to buy a product, click on the buy button, wait a couple of seconds so the cookies can update your cart on the dynamic page, then you can continue your shopping for other products. When you are ready to checkout, there are two ways. Either you can click on the "checkout" button in the top right corner of the page, or you can click on the orange "view cart" button in the top navigation menu . If you see the message, "Sorry, your shopping cart is empty." that means your computer is not accepting our cookies.

To fix this problem when using Internet Explorer:

Go in your browser then go to menu tools then internet options, click on the privacy tab then click on advanced. A pop up menu called Advanced Privacy settings comes up, from here you can click on accept cookies, then click ok and close all menus.

If you have any other problems with ordering, please feel free to call or email us and we will be glad to assist you.

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